Our commitment to privacy
This policy explains Pembroke’s privacy practices when you interact with us through online channels (for example, Websites and mobile applications) owned and controlled by Pembroke (our “Websites”).
Information We Collect and How We Use It
When you browse our Websites, we may collect certain information from or about you. This may include name and contact details that you provide to us when registering with a Website, or when sending correspondence to us through a Website.
We use this information to provide you with the services you request and to respond to any correspondence you send us.
We also collect certain technical and navigational information from the visitors to our Websites, including by using cookies (see the section “Cookies and Similar Technologies” below). This includes information such as your device type, browser type, Internet protocol address, pages visited, and average time spent on our Websites, which we use:
- To maintain the security of your online session;
- To facilitate site navigation;
- To improve our Web design and functionality; and
- To personalize your experience on our sites.
Cookies and Similar Technologies
Cookies that are set by Pembroke are called “first party cookies”, and cookies set by third party providers of services to Pembroke are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through our Websites (e.g. like advertising, videos and analytics). The providers that set third party cookies may be able to recognize your computer or device both when it visits our Websites and also when it visits other websites serviced by that third party.
Cookies can remain on your computer or device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your website browser is open and are deleted automatically once you close your browser. Other cookies are “permanent cookies”, meaning that they survive after your browser is closed and can be used by websites to recognize your computer when you later re-open your browser and browse the internet again.
Specifically, the types of cookies that Pembroke uses on our Websites include:
|Type of Cookie||Who serves these cookies||What they do|
|Essential website cookies||Pembroke||These cookies are necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. Without these cookies, certain services you have asked for, like secure account pages, would not be possible.|
|Performance & functionality cookies||Pembroke & Google||These cookies are used to enhance the performance and functionality of our Websites but are non-essential to its use. However, without these cookies, certain functionality (like photo slideshow functionality) may become unavailable.|
|Analytics & customization cookies||Google Analytics (opt-out link available here)||These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customize our Website for you.|
As well as cookies, Pembroke and third-party service providers we hire, may also use other technologies, such as Web beacons or pixel tags, in online advertising to help us measure the performance of our online advertising campaigns. These technologies do not collect any information that enables us or them to determine your actual identity
How do I turn cookies off?
You can refuse or delete a cookie using the opt-out links provided above, where these exist. In addition, most browsers and mobile devices also offer their own settings to manage cookies.
If you refuse a cookie when on a Website, or if you delete cookies, you may experience some inconvenience in your use of Pembroke’s Websites.
If you want to change your browser’s cookie settings, these will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful; otherwise you should use the ‘Help’ option in your browser for more details:
|Browser||Cookie Setting Link|
|Microsoft Internet Explorer||support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies|
Advertising on Non Pembroke Websites
Who Does Pembroke Share Information With?
Pembroke may also disclose information it collects from or about you where it believes this is necessary to comply with a law enforcement request, a judicial, regulatory or governmental order or otherwise to exercise, establish or defend legal rights.
Pembroke does not sell or rent your personal information to any third party for their marketing purposes.
How We Protect Your Personal Information
Pembroke maintains reasonable safeguards combining administrative, technical, and physical measures to provide protection to the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, interference, modification, disclosure or misuse.
We use data hosting service providers in the US to host the information we collect and we use technical controls to secure that data
We use Secure Socket Layer (SSL) encryption on our website when transmitting information and use other commercially reasonable efforts to protect your information. We continue to assess new technology for protection of information and upgrade our information security systems where appropriate.
International Data Transfers
You have the right:
- To request access to any personal information Pembroke holds about you (which may be subject to a fee specified by applicable law)
- To require Pembroke to correct any inaccurate or out-of-date personal information we hold about you, and
- To instruct Pembroke not to send you any marketing communications, even if you have previously indicated willingness to receive these.
If you would like to exercise any of these rights, please contact Pembroke using the details provided above.
Pembroke is not directed to children, and we do not knowingly collect personal information from children under 13. If we find out that a child under 13 has given us personal information, we will take steps to delete that information. If you believe that a child under the age of 13 has given us personal information, please let us know by contacting us at firstname.lastname@example.org
Third Party Links
We may include links to other third party websites. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content, and activities of these linked sites.
This policy was last updated in June 2018.